We work for you
Our duty is to the policyholder throughout the claim—not to the insurance company.
About Adjust First
The claim team behind the policyholder.
Adjust First combines public adjusting, construction, insurance, appraisal, contents, estimating, and client-support experience to manage serious residential and commercial property claims.
Who we are
Comprehensive claim management experts.
Adjust First is a team of licensed public insurance adjusters and claim professionals who represent policyholders—not insurance companies. Our role is to understand the policy, document the complete loss, organize the evidence, and negotiate the claim.
Serious losses often require more than one kind of experience. Our team draws on insurance, construction, restoration, estimating, contents, appraisal, and client coordination to build a clearer and better-supported claim presentation.
We document the loss
Building damage, contents, additional living expenses, business impacts, and other applicable coverages are evaluated.
We manage the details
We coordinate the claim presentation and communicate with the carrier so the insured is not left navigating the process alone.
Leadership and team
Experience across claims and construction.
Meet the professionals who support our policyholders throughout the claim process.
Frank Arbiso
Principal · Executive General Adjuster · General Contractor
View complete profile →
Hector Rodriguez
Public Adjuster · AIC, AINS, AIS, CPPA, SPPA · General Contractor
View complete profile →
Edward Hernandez
Public Adjuster · Property & Casualty Broker · General Contractor
View complete profile →
Gilbert Samano
Professional Public Adjuster
Ron West
Public Adjuster
Min Qing Zheng
Public Adjuster
Marisol Martinez
Office Administrator · Bilingual client support
Elizabeth Arbiso
Administrative team · B.A.
Senior adjuster profiles
Read the complete professional backgrounds.
The full profiles preserve the licenses, certifications, continuing education, and professional affiliations shown on the original website.
Principal & executive general adjuster
Frank Arbiso
Frank has maintained a California contractor’s license since 2000 and specializes in large and complex property losses, including multi-million-dollar settlements. He is also a certified appraiser and umpire.
CA Public Adjuster #2I89720
CA General Contractor #982805
Multi-state licenses
View Frank’s complete bio
Public adjuster · broker · contractor
Edward Hernandez
Edward brings more than 35 years of insurance and construction experience to complex loss evaluation, damage assessment, project scoping, coverage analysis, and policyholder representation.
CA Public Adjuster #2C81991
P&C Broker #0C81991
General Contractor #1148595
View Edward’s complete bio
Senior public adjuster
Hector Rodriguez
Hector began his insurance career in 1998 and combines property-claim and restoration experience with advanced insurance, public-adjusting, appraisal, and construction credentials.
CA Public Adjuster #4378285
AIC · AINS · AIS · CPPA · SPPA
General Contractor #1135322
View Hector’s complete bio
Claim coordination
Support throughout the process.
Organized follow-through and clear communication help move complicated claims forward.
Gaby Hunter
Claims Coordinator / Office AssistantGaby joined Adjust First in 2025, bringing experience in home mortgages, fire restoration, and temporary living arrangements. She supports clients and communication between policyholders and insurers.
(323) 919-3770 · Gaby@firstadjust.comElizabeth Rodriguez
Administrative CoordinatorA Biola University graduate who assists with claim processing, new-claim setup, and ongoing support throughout the claim. Fluent in English and Spanish.
(562) 365-4780 · Liz@firstadjust.comMarisol Martinez
Office AdministratorPart of Adjust First since 2014, Marisol has experience in home mortgages, fire restoration, and temporary living. She maintains client support and communication throughout the claim.
(562) 309-5444 · Mmartinez@firstadjust.comProfessional involvement
Committed to claim, appraisal, and restoration standards.
AAPIA
CAPIA
IAUA
IICRC
Proud sponsor
“Thank you for allowing us to make a difference in a child’s life.”
Adjust First is proud to preserve the community-sponsorship recognition published on the original website.
Open the Website Brochure
The Adjust First standard
Not louder. Better prepared.
Our goal is not to create conflict. Our goal is to create clarity—and a claim record that can withstand serious review.
Every material position should be traceable to the policy, the facts, the damage, and the cost.Policy
Coverage, endorsements, exclusions, conditions, and deadlines reviewed together.
Damage
Visible and less obvious consequences investigated, measured, and connected.
Scope
Repair methods, quantities, code requirements, sequencing, and trade coordination.
Support
Qualified construction and technical experts coordinated when the claim requires them.
Record
Submissions, responses, requests, and unresolved issues organized in writing.
Start with a conversation
Have a property insurance claim?
Tell us what happened. Our team will review the situation and explain your next steps.